Every new account gets a 7-day free trial with no card required. Use the trial to make sure LOCKIN is right for you before subscribing — this is your main window to decide risk-free.
All subscription charges (monthly, yearly, or the Coach add-on) are final and non-refundable, including your first payment. The 7-day free trial above is your window to decide before you're charged at all.
Subscriptions renew automatically until cancelled. You can cancel anytime before a renewal date to avoid the next charge, and you'll keep access through the end of the period you already paid for.
If you were charged in error (e.g., duplicate charge, charged after cancelling), contact us and we'll fix it.
Email support@lockintrack.co with the email address on your account and the reason for your request. We aim to respond within 2 business days, and approved refunds are processed by Paddle back to your original payment method.